Privacy notice
BACKGROUND:
This Policy applies as between you, the User of this Web Site, and Squirrel Medical Ltd the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.
Whilst the following document sets out the details of our Privacy Policy, we would be pleased to try and resolve any questions via our fast track service.
Please Contact:
Squirrel Medical Ltd
Road Five, Winsford Industrial Estate,
Winsford
Cheshire
CW7 3RB
United Kingdom
E Mail: sales@squirrelmedical.com
Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” 
means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;
“Content”
means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
“Cookie”
means a small text file placed on your computer by Vestims Ltd when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site. Where e-commerce facilities are provided, Cookies may be used to store your shopping cart. Further details are contained in Clause 10 of this Policy;
“Data”
means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
“Name”
means name, name of business and trading name and if applicable address;
“Service”
means collectively any online facilities, tools, services or information that Squirrel Medical Ltd makes available through the Web Site either now or in the future;
“System”
means any online communications infrastructure that Squirrel Medical Ltd makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
“User” / “Users”
means any third party that accesses the Web Site and is not employed Squirrel Medical Ltd and acting in the course of their employment; and
“Web Site”
means the website that you are currently using Squirrel Medical and any sub-domains of this site unless expressly excluded by their own terms and conditions.
Data Collected
Without limitation, any of the following Data may be collected: 
2.1 name; 
2.2 date of birth;
2.3 gender;
2.4 job title;
2.5 profession;
2.6 contact information such as email addresses and telephone numbers;
2.7 demographic information such as post code, preferences and interests;
2.8 financial information such as credit / debit card numbers;
2.9 IP address (automatically collected);
2.10 web browser type and version (automatically collected) 
2.11 operating system (automatically collected);
2.12 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
2.13 Cookie information (see Clause 10 below).
Our Use of Data
3.1 Any personal Data you submit will be retained by Squirrel Medical Ltd for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 24 months.
3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This does not include
our affiliates and / or other companies within our group.
3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act . Fore more details on security, see Clause 9 below.
3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
3.4.1 internal record keeping;
3.4.2 improvement of our products / services;
3.4.3 transmission by email of promotional materials that may be of interest to you;
3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.
Third Party Web Sites and Services
Squirrel Medical Ltd may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Vestims Ltd requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998
Changes of Business Ownership and Control
4.1 Squirrel Medical Ltd may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
4.2 In the event that any Data submitted by Users will be transferred in such a manner, you will not be contacted in advance and informed of the changes. If contacted you will not be given the choice to have your Data deleted or withheld from the new owner or controller.
Controlling Access to your Data
5.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
5.1.1 use of Data for direct marketing purposes; and
5.1.2 sharing Data with third parties.
Your Right to Withhold Information
6.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
6.2 You may restrict your internet browser’s use of Cookies. For more information see Clause 10 below.
Accessing your own Data
7.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
7.2 You have the right to ask for a copy of your personal Data on payment of a small fee.
Security
8.1 Data security is of great importance to Squirrel Medical Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online. 
8.2 Specifically we utilise the following systems
Cookies
9.1 Squirrel Medical Ltd may set and access first-party Cookies on your computer. Cookies that may be placed on your computer are detailed in Schedule 1 to this Policy. These Cookies are integral to the services provided by the Web Site to you.
9.2 You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Web Site.
9.3 You may delete Cookies, however you may lose any information that enables you to access the Web Site more quickly.
9.4 The Web Site uses the third-party Cookies detailed in Schedule 2 to this Policy for the purposes described therein. These Cookies are not integral to the services provided by the Web Site to you and may be blocked at your choosing via your internet browser’s privacy settings. Please ensure that your internet browser is up-to-date and consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings. 
Changes to this Policy
Squirrel Medical Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

Terms & Conditions of Sale
BACKGROUND:
This agreement applies as between you, the user of this website and Squirrel Medical Ltd the owner of this website. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the website. If you do not agree to be bound by these terms and conditions, you should stop using the website immediately.
1. Definitions and Interpretation
 In this agreement the following terms shall have the following meanings:
 “Content”
Meaning any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this website;
“Squirrel Medical Ltd”
Meaning Squirrel Medical Ltd;
“Service”
 Means collectively any online facilities, tools, services or information that Squirrel Medical Ltd makes available through the Website either now or in the future;
“System”
Means any online communications infrastructure that Squirrel Medical Ltd makes available through the website either now or in the future.  This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
“User” / “Users” 
Means any third party that accesses the website and is not employed by Squirrel Medical Ltd and acting in the course of their employment; and
“website”
Means the website that you are currently using (www.Squirrel Medical.com ) and any sub-domains of this site (e.g. subdomain.www.Squirrel Medical.com) unless expressly excluded by their own terms and conditions.
2. Intellectual Property
2.1. All Content included on the website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Squirrel Medical Ltd, our affiliates or other relevant third parties. 
By continuing to use the website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other relevant laws.
2.2. Subject to sub-clause 2.3 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by Squirrel Medical Ltd. 
2.3. Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
3. Links to Other websites
This website may contain links to other sites. Unless expressly stated, these sites are not under the control of Squirrel Medical Ltd or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
3.1. Links to this Website
Deep linking (i.e. links to specific pages within the site) requires the express permission of Squirrel Medical Ltd. To find out more please contact us by email at g.baker@Squirrel Medical.com 
4. Privacy 
Use of the Website is also governed by Privacy Policy which is incorporated into these terms and conditions by this reference.
Please see http://www.Squirrel Medical.com/privacy-notice
5. Disclaimers
5.1. Squirrel Medical Ltd makes no warranty or representation that the website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service.
5.2. No part of this Website is intended to constitute advice and the Content of this website should not be relied upon when making any decisions or taking any action of any kind. This applies especially to the links to research journals concerning endothelial function and other health outcomes. The reason for making research journals available is to help persons interested subjects such as Endothelial Function, find journals of interest easier.
5.3. Whilst Squirrel Medical Ltd uses reasonable endeavours to ensure that the website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.
6. Availability of the website and Modifications
6.1. The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
6.2. Squirrel Medical Ltd accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
6.3. Squirrel Medical Ltd reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, the products and/or services available. These Terms and Conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
7. Limitation of Liability
7.1. To the maximum extent permitted by law, Squirrel Medical Ltd accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk. 
7.2. Nothing in these terms and conditions excludes or restricts Squirrel Medical Ltd’s liability for death or personal injury resulting from any negligence or fraud on the part of Squirrel Medical Ltd.
7.3. Every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977. However, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a term is illegal.
8. No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
9. Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
10. Goods, Pricing and Availability
10.1. Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from Squirrel Medical Ltd correspond to the actual Goods, Squirrel Medical Ltd is not responsible for any variations from these descriptions. 
10.2. Where appropriate, you may be required to select the required size, model, colour, number and features of the Goods that you are purchasing.
10.3. Squirrel Medical Ltd does not represent or warrant that such Goods will be available. Stock indications are not provided on the website
10.4. All pricing information on the website is correct at the time of going online. Squirrel Medical Ltd reserves the right to change prices and alter or remove any special offers from time to time and as necessary.
10.5. In the event that prices are changed during the period between an order being placed for Goods and Squirrel Medical Ltd processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price and the option to proceed with or to cancel your order. 
11. Value Added Tax (VAT)
11.1. VAT will be charged at the standard rate on all applicable products. Our website prices are often shown as both excluding VAT (where applicable) and including VAT.
11.2. Members of the public with chronic illness or disability may be subject to VAT exemption. Please e mail us for details at baker.gary001@gmail.comWe regret that VAT cannot be credited at a later date if the required VAT exemption declaration is not received at time of ordering.
12. Third Party Rights
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Squirrel Medical Ltd
13. Communications
13.1. All notices / communications shall be sent to us either by post to our Premises (see address above) or by email to baker.gary001@gmail.com. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
13.2. Squirrel Medical Ltd may from time to time send you information about our products and/or services. If you do not wish to receive such information, please click on the unsubscribe link of any e mail that you may receive from us.
14. Orders Placed Via Website
When you place an order to purchase a product from Squirrel Medical.com, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we’ve dispatched that product to you (the “Dispatch Confirmation E-mail”). 
We aim to deliver all orders placed via the website within 12 weeks. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.
Due to the extraordinary demand placed on Squirrel Medical Ltd for its products, the company is offerng customers the chance to pre order Squirrel Medical products. This requires the customer to place a nominal deposit of £100. This places the customer in a que. As product becomes available, the customer will be contacted and the balance of the transaction must be paid in full prior to dispatch.
15. Delivery
Squirrel Medical Ltd will try to deliver the goods as arranged with you. The delivery dates are given as accurately as possible, but cannot be guaranteed. We aim to deliver all orders placed via the website within 12 weeks. Squirrel Medical Ltd cannot accept responsibility for being unable to deliver or for late, mistimed deliveries or for any costs incurred. You are not entitled to claim damages or cancel the order if we are unable to deliver on the pre-arranged dates. If we deliver to a business or home address at your request, you are agreeing that anyone situated at such address has your written authority to accept goods on your behalf and where needed, assist unloading of goods. We will accept no responsibility for goods once they have been delivered to and signed for at the requested address.
16. Your Right To Cancel
If you have ordered from our website and you are unhappy with your purchase for any reason, or change your mind, and notify us within 10 weeks of delivery, we will offer you a refund of the goods. You will need to cover the costs of returning the goods including insurance and shipping and ensure that the goods are returned to Squirrel Medical Ltd in exactly the same condition as you received them. The reason for the 10 weeks money back guarantee, is that it will allow you to assess your own health outcomes, before and afterb 8 weeks Squirrel Medical use.
17. Who Owns The Goods
Title of goods remain the property of Squirrel Medical Ltd until the payment has been received in full. Until that time, we may recover the goods at any time.
18. Warranty
Squirrel Medical Ltd warrants to the purchaser that all parts are free of defects on materials and workmanship for a period of one year from the date of purchase, which covers the cost of parts and labour for faulty manufacture. We may replace or repair the faulty goods at our discretion. Squirrel Medical Ltd will not be liable for any defect in the Goods arising from fair wear and tear, wilful damage, accident, negligence or use other than that intended.
19. Faulty Or Missing Goods
It is your responsibility to check your consignment, and if any incorrect or damaged goods are supplied or items are missing, you must notify us within 24 hours of delivery and furthermore give notice in writing to the company within 7 working days after the date of delivery/collection. The goods may be returned for either refund in full, or replacement. Failure to do so will mean that the Goods shall be deemed to have been delivered/collected undamaged and in accordance with the delivery documents. After this period, a charge for replacements may be made if required. Faulty goods must be returned and inspected before replacements are dispatched.
20. Complaints Policy
We will treat your complaint confidentially, seriously and quickly. It is really important to let our staff know that you are unhappy and to give them the chance to put things right. Otherwise, please request our complaint form to initiate a formal complaints process.
21. Law and Jurisdiction
These terms and conditions and the relationship between you and Squirrel Medical Ltd shall be governed by and construed in accordance with the Law of England and Wales and Squirrel Medical Ltd and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.
22. Notes:
Whilst the following document sets out the details of our Privacy Policy (see attached), we would be pleased to try and resolve any questions via our fast track service.
Please Contact:
Squirrel Medical Ltd
Trevol Business Park
Trevol Road
Torpoint
Cornwall
United Kingdom
Tel: 0845 003 7979
E Mail: sales@squirrelmedical.com

Quality Policy
The purpose of Squirrel Medical Ltd – is to consistently and completely achieve customer satisfaction in its products, services and information, providing healthcare solutions and from this ensure a succesful, sustainable and profitable business. To achieve this Squirrel Medical Ltd have implemented and documented a quality management system that conforms to the requirements of ISO 13485:2016. Squirrel Medical Ltd is committed to a philosophy of continual improvement , to comply with regulatory requirements and to maintain the effectiveness of the quality management system. The documented quality management system of Squirrel Medical Ltd provides a framework for reviewing performance objectives which is monitored and appraised through internal audit processes and regular reviews by management. This statement of policy is communicated to all employees and any other interested parties. It is available to the public via the Squirrel Medical Ltd web site. This policy is reviewed at least annually by management, for its continuing suitability.